Terms of Service

Last Updated on February 15th, 2026

OneShelf Innovations Pvt Ltd ("OneShelf", "we", or "us") provides an AI-powered document management service ("Service") that helps you organise, search, and interact with your documents using artificial intelligence. These Terms of Service ("Terms") govern your access to and use of the Service. By using the Service, you agree to be bound by these Terms.

1.1 Provision of Access

Subject to your compliance with these Terms and all applicable laws, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service. We reserve the right to modify, suspend, or discontinue the Service at any time, in our sole discretion.

1.2 Content (Inputs and Outputs)

"Inputs" means any documents, chat messages, search queries, or other content you submit to the Service. "Outputs" means the AI-generated responses, summaries, search results, or other content the Service produces based on your Inputs. You are responsible for evaluating the accuracy of Outputs and for any decisions you make based on them.

1.3 Model Training

ONESHELF WILL NOT USE YOUR INPUTS OR OUTPUTS TO TRAIN OUR AI MODELS, UNLESS YOU HAVE EXPLICITLY AGREED TO SUCH USE.

1.4 Limitations of AI Features

The Service uses artificial intelligence that may produce inaccurate, incomplete, or misleading Outputs. AI-generated content is not a substitute for professional advice, including legal, financial, or medical advice. You are solely responsible for any decisions or actions you take based on Outputs. AI features may not perform equally across all languages or document types.

1.5 Use Restrictions

You must be at least 16 years of age to use the Service. If you are under 16, you may only use the Service with the involvement of a parent or legal guardian. By using the Service, you represent that you have the legal capacity to enter into this agreement and that you will comply with all applicable laws and regulations.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete registration information and keep it up to date. You agree to notify us immediately of any unauthorised use of your account or any other breach of security. We reserve the right to remove, reclaim, or change your username or account, in our sole discretion, if we determine it is appropriate.

4.1 Paid Services

Certain features of the Service require a paid subscription. All fees are non-refundable except as required by applicable law or as expressly stated in these Terms.

4.2 Subscriptions

Recurring subscriptions will renew automatically (monthly or annually) based on your chosen subscription period, until cancelled. You may cancel your subscription through your app store account (Apple App Store or Google Play) or through in-app settings. Cancellation takes effect at the end of the current billing period. For subscriptions established via in-app purchase platforms, refer to your app store account for details of dates and terms.

4.3 Payment Processing

Payments are processed through Apple In-App Purchase and Google Play Billing. We do not directly collect or store your payment information. All payment transactions are subject to the terms of the respective platform.

4.4 Refunds

All purchases are final and non-refundable. If you believe that 1Shelf has charged you in error, you must contact us within 30 days of such charge. No refunds will be given for charges more than 30 days old. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.

If you have made a payment by mistake and have not used the subscription plan services, you must contact contact@1shelf.in within 24 hours. This will be acknowledged promptly and answered within 7 days.

Recurring subscriptions established through mobile apps should be cancelled through the relevant app store account directly. Any payments processed after an effective subscription cancellation will be promptly refunded by us. If you cancel a paid subscription but maintain your 1Shelf account as a free account, access to your account may be restricted or blocked if your level of use exceeds the limits applying to free accounts at that time.

5.1 Service

We are the owner or licensee of all intellectual property rights in the Service, including all source code, software, databases, functionality, designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties in India and around the world. The Content and Marks are provided in or through the Service "AS IS" for your personal, non-commercial use only. No implied licenses are granted under these Terms.

5.2 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service, you agree that we may use such feedback without restriction and without any obligation or compensation to you.

5.3 Your Content

You retain ownership of your Inputs. By submitting Inputs to the Service, you grant us a limited, non-exclusive license to process, store, and transmit your content solely for the purpose of providing and improving the Service. You are responsible for maintaining backup copies of your data. We do not guarantee that there will be no loss of data.

5.4 Usage Data

We may collect and analyse technical and usage data in de-identified or aggregated form for internal purposes, including improving the Service. Such data is not sold to third parties.

The Service integrates with third-party providers, including cloud storage platforms and payment processors. These third-party services are subject to their own terms and privacy policies. We make no warranties regarding the availability, accuracy, or reliability of any third-party service. For details on how your data is processed, please refer to Sections 4 and 5 of our Privacy Policy.

The Service offers optional integrations with cloud storage providers, including Dropbox, Google Drive, and OneDrive. These connections are user-initiated and use read-only OAuth access. We do not modify or delete files in your connected cloud storage accounts. You may disconnect any cloud storage integration at any time through the Service settings.

We care about data privacy and security. Please review our Privacy Policy: https://1shelf.in/privacy. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms by reference.

We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Your continued use of the Service after any changes constitutes acceptance of the updated Terms. We will use commercially reasonable efforts to notify you of material changes via the Service or the email address associated with your account.

By You

You may stop using the Service and delete your account at any time.

By Us

We may suspend or terminate your access to the Service if you violate these Terms, if required by law, or for operational reasons. If we terminate your access due to a violation, we may delete your data immediately. In other cases, we will, where reasonably practicable, provide you with notice and a reasonable opportunity to retrieve your data.

Survival

The provisions of these Terms relating to Ownership and Licenses, Disclaimer of Warranties, Limitation of Liability, Indemnification, and General Provisions shall survive any termination of your use of the Service.

We may modify, update, or discontinue any features or aspects of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service. You should maintain copies of your content stored on the Service.

We respect the intellectual property rights of others. If you believe that any material available on or through the Service infringes upon any copyright you own or control, please notify us at contact@1shelf.in. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations. If you are not sure that material located on or linked to by the Service infringes your copyright, you should consider first contacting an attorney.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SAFETY, RELIABILITY, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. AI-GENERATED OUTPUTS ARE PROVIDED WITHOUT WARRANTY OF ANY KIND — YOU USE THEM AT YOUR SOLE RISK AND DISCRETION.

Information provided through the Service may change regularly. We will try to keep it up to date and correct, but we make no promises or guarantees about the accuracy of such information. We do not warrant that the Service will meet your requirements or that it will be suitable for any particular purpose.

IN NO EVENT WILL ONESHELF, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASES, SOME OR ALL OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to indemnify, defend, and hold harmless OneShelf and its officers, directors, employees, and agents from and against any claims, costs, expenses, demands, damages, and losses (including reasonable legal fees) arising from your breach of these Terms, your unauthorised use of the Service, or any third-party intellectual property claims resulting from your Inputs.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in India.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OneShelf regarding the Service and supersede all prior agreements and understandings. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Contact

If you have any questions about these Terms, please contact us at contact@1shelf.in.