Privacy Policy

Last Updated on February 15th, 2026

OneShelf Innovations Pvt Ltd ("OneShelf", "we", or "us") is committed to respecting your privacy and keeping secure any information you share with us. This Privacy Policy describes how we collect, use, and share information in connection with our website at 1shelf.in, our iOS and Android mobile applications, and related services (collectively, the "Service").

In this Privacy Policy, "you" and "your" refer to you as a user of the Service. "Personal Information" means information that relates to an identified or identifiable individual, such as your name, phone number, or email address. By accessing or using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with these practices, please do not use the Service.

A. Personal Data You Provide Directly

Account Information: When you create an account, we collect your name, email address, phone number, and optionally a profile photo.

Location Preferences: During setup, you enter your country, region, city, timezone, and currency to personalize your experience. This information is entered manually — we do not collect GPS or precise geolocation data from your device.

Inputs and Outputs: Content you submit to the Service — including documents, chat messages, and search queries — are collectively referred to as "Inputs". The AI-generated responses you receive are referred to as "Outputs". If your Inputs contain Personal Information, that information may appear in Outputs.

Authentication: You sign in using phone OTP, Google OAuth, or Apple OAuth. Authentication tokens are stored in encrypted device storage and are not accessible to us.

Communication Information: When you contact us for support or other inquiries, we collect your name, contact details, and the contents of your messages.

Feedback: If you provide feedback about the Service, we may collect ideas, suggestions, and ratings you submit.

B. Personal Data We Collect From Your Use of the Service

Device Information: Platform, operating system, device model, and app version.

Log Information: IP address, browser settings, and error logs.

Usage Data: Features used, pages visited, timestamps, and search queries.

Location Information: Approximate geographic location derived from your IP address. We do not collect GPS or precise location data.

C. Information We Do Not Collect

OneShelf does not knowingly collect sensitive or special category personal information, such as genetic data, biometric data for identification, health information, or religious information. We do not collect information from children under the age of 16. We do not track you across other apps or websites.

All Personal Information you provide must be true, complete, and accurate.

We use your Personal Information to:

• Provide, maintain, and improve the Service
• Create, manage, and administer your account
• Process AI features, including categorization, search, insights, chat, and voice
• Send notifications about deadlines, expiries, and events from your documents
• Communicate updates and respond to your inquiries
• Prevent, detect, and investigate fraud, abuse, and security incidents
• Comply with legal obligations; protect our rights, privacy, safety, and property
• Resolve disputes and enforce our agreements

We do not use your Inputs or Outputs to train our AI models. Your data is never used for advertising. We do not sell your Personal Information.

We may use de-identified or aggregated data for analytics and research purposes. Such data cannot reasonably be used to identify you.

1Shelf uses AI to organize, search, and extract insights from your documents. These features — including smart categorization, document search, intelligent reminders, chat, and document Q&A — are powered by our AI systems.

What We Process

We process document text (extracted from PDFs, images, and scans), chat queries, conversation context, and your language preference. Only the minimum data necessary to generate a response is used.

How It's Protected

All data is encrypted with TLS in transit. Documents are encrypted with 256-bit AES at rest. Your data is never used for advertising or to train our AI models.

Consent

Our use of AI is disclosed during onboarding in the mobile app. By continuing to use 1Shelf after this disclosure, you consent to the processing described above.

AI Processing: As described in Section 4, your documents are processed by our AI systems to provide the Service's features.

Service Providers and Business Partners: We engage third-party companies for cloud infrastructure, analytics, error tracking, customer support, and payment processing. These providers process data on our behalf under strict contractual obligations and are not permitted to use your data for their own purposes.

Cloud Storage Integrations: You may optionally connect Dropbox, Google Drive, or OneDrive to import documents. These are user-initiated, read-only OAuth connections. We do not modify or delete files in your cloud storage accounts.

Payment Processing: Payments are handled exclusively by Apple In-App Purchase and Google Play Billing. We do not collect or store payment information.

Platform Providers: Apple and Google receive standard platform data as part of distributing the app through their respective stores.

Business Transfers: In connection with any merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred as part of the transaction, subject to standard confidentiality arrangements.

Legal Compliance: We may disclose your information to comply with applicable laws, respond to lawful requests from public authorities, protect our rights and safety, and prevent fraud.

With Consent: We may share your information when you grant permission through Service features.

We do not sell or share Personal Information for cross-contextual behavioral advertising.

We retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to operate the Service and comply with legal obligations. The retention period varies depending on the purpose, sensitivity of the data, and applicable legal requirements.

You can delete your account directly in the app, which will result in the deletion of your data. When Personal Information is no longer needed, we delete, erase, de-identify, or anonymize it.

Your data is stored in regional data centers (United States, Europe, or Asia) based on your location to optimize performance and support compliance with local data protection regulations.

We implement commercially reasonable technical and organizational measures designed to protect your Personal Information. These include TLS encryption in transit, 256-bit AES encryption at rest, encrypted token storage, app authenticity verification, redacted monitoring, and scoped access controls.

No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security.

Depending on your jurisdiction, and subject to applicable exceptions, you may have the following rights with respect to your Personal Information:

• Know: Learn what categories of Personal Information are collected, the purposes for which they are used, and whether they are disclosed to third parties
• Access and portability: Request a copy of the Personal Information we hold about you in a portable format
• Deletion: Delete your account and associated data directly in the app, or contact us to request deletion
• Correction: Update inaccurate Personal Information
• Object to processing: Opt out of analytics in app settings, manage notifications in device settings, and disconnect cloud storage integrations at any time
• Restrict processing: In limited circumstances, request that we restrict processing of your Personal Information
• Withdraw consent: Stop using the Service at any time

We do not make automated decisions about you that produce legal or similarly significant effects. We do not sell or share your Personal Information for cross-contextual behavioral advertising.

To exercise any of these rights, contact us at contact@1shelf.in. We may request identity verification before processing your request.

Data Processing Locations: Our servers are located in the United States, Europe, and Asia. Regardless of where your data is processed, we apply the protections described in this Privacy Policy.

1Shelf is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will delete it promptly. If you believe this has occurred, please contact us at contact@1shelf.in.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, contact us at contact@1shelf.in.